Privacy Policy
Your privacy and data security are our top priorities
Last updated: January 1, 2024
Introduction
At FindHouse ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information:
- Name, email address, phone number, and contact details
- Property preferences, budget, and search criteria
- Location data and geographic preferences
- Communication history and feedback
- Account credentials and profile information
1.2 Technical Information
We automatically collect certain technical information:
- IP address, device type, and browser information
- Usage patterns, page views, and interaction data
- Cookies and similar tracking technologies
- Error logs and performance analytics
1.3 Third-Party Information
We may receive information from third-party sources such as property databases, social media platforms (if you choose to connect), and public records to enhance our services and provide better property recommendations.
2. How We Use Your Information
We use your information for the following purposes:
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
With Property Owners and Agents
When you express interest in a property, we share your contact information with relevant property owners or agents to facilitate communication.
With Service Providers
We work with trusted third-party service providers who help us operate our platform, process payments, and provide customer support.
For Legal Compliance
We may disclose information when required by law, court order, or to protect our legal rights and the safety of our users.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
Our Security Measures
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption for data transmission
- Secure database storage with encryption
- Regular security audits and assessments
- Access controls and authentication
- Staff training on data protection
- Incident response procedures
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Portability
Request a copy of your personal information and receive it in a structured format.
Correction
Update or correct any inaccurate or incomplete personal information.
Deletion
Request deletion of your personal information, subject to legal requirements.
Opt-Out
Unsubscribe from marketing communications and limit certain data processing.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences through your browser settings.
Essential Cookies
Required for basic website functionality
Analytics Cookies
Help us understand user behavior
Marketing Cookies
Personalize ads and content
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our Services after any changes indicates your acceptance of the updated policy.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Contact Information
Email: privacy@propindex.co.in
Phone: +91 98765 43210
Address:
123 Business Park, Baner
Pune, Maharashtra 411045
India
Data Protection Officer
Email: dpo@propindex.co.in
Our Data Protection Officer is available to help with any privacy-related questions or concerns you may have.